SHIPPING INFORMATION
All orders are shipped within 1-5 business days from NYC. You will receive a shipping confirmation e-mail and tracking number once your order has shipped.
Free domestic shipping (USA) for orders over 70 USD.
Once items leave our warehouse, the carrier is responsible for lost or damaged packages. We are not responsible for and do not refund lost or stolen packages.
If your order includes a pre-order item, we’ll send everything together once all your items are ready.
SHIPPING RATES
Domestic Shipping (USA): USPS Ground Advantage, $6.00 flat rate.
International Shipping: USPS First Class International, rate calculated at checkout based on location.
REFUND/EXCHANGE POLICY
Because each piece is made by hand, we don’t accept returns or refunds at this time, but if anything isn’t right, we’d love to help. Please feel free to contact us and we’ll work it out together.